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Sabtu, 29 Maret 2008

The entrepreneurial spirit

Mr Rajam is an example of the new spirit of entrepreneurialism that seems to have migrated from America's Silicon Valley to Bangalore in the last decade.
And it is not just Ittiam that is challenging the global leaders at their own game.
Bangalore's IT industry has produced two Indian companies that are global leaders in outsourcing, Wipro and Infosys.
They first got a foothold in the global corporate market for IT services by helping global multinationals reprogram their computers to avoid the threat of the millennium bug.
They got another boost after 9/11, when many multinational businesses realised how critical their IT systems were, and moved to establish back-up systems in other locations around the world.
Their competitive advantage is based on their global delivery models, which promise their clients both lower cost and a guarantee of a higher level of service for the increasingly complex back-office IT functions.
Now household names like Virgin, BT and HSBC are running their IT networks from Bangalore, with mission-critical services like airline booking systems, telephone network routing, and banking transactions serviced by Indian IT companies.
In the last four years, these Indian Tigers (also including TCS, headquartered in Bombay) have increased their share of the global outsourcing market from 0.5% to 7%, while the share of the Big Six Western consulting firms (Accenture, ACS, CSC, EDS, HP and IBM) fell from 71% to 46%, according to consultants TPI.
With their profits and revenues doubling every two years, they are attracting investors, and are now worth more on the stock market than any of their global rivals except IBM.
The huge number of people they hire each year - 25,000 each - and the high salaries they pay, have transformed the economy of Bangalore.

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