What is the Customer Service with Today Needs?

Customer service uses in government departments, hospitals, and care workers as well as business. Every organization replaces the target and service standard it is purposing for customer expectations have increased. Customers think customer service is not just a service in business. But now it is going to be doing in commonplace. Example: Singapore is the best country in customer service in the world, in modern time many banks use ATM and internet banking for their service to customer.